top of page

HOSPITALITY & TOURISM OPERATIONS WITH CO-OP DIPLOMA

Mature student status (19 years of age or older). Non-native English speakers require proof of score of 60% on ULI ESL testing (or equivalent from other standardized testing mechanisms). Domestic students require minimum score of 7 on Wonderlic Aptitude test and pass an interview with the ULI admissions department. International students need to pass an interview with ULI admissions department. May be required to take ULI ESL program to bring English to the prerequisite level of acceptance.

Hotel Reception

Program Description 

Hospitality and Tourism Operations diploma is designed to provide a strong foundation in key concepts and systems in hospitality and tourism industry. Comprehensive knowledge of all major sectors such as food and beverage, events and conferences, lodging and front office operations, sales and marketing, business communications, and major management functions are introduced. The program also offers co-op opportunity that effectively connects with the tourism industry, thereby synchronizing knowledge and skills valued by employers in the tourism and hospitality industry.

Course and Hours Details

Courses
Hours
※Hospitality & Tourism Skills
480
Supervision in the Hospitality / Tourism Industry
60
Managing Front Office Operations
60
Managing Housekeeping Operations
60
Hospitality Sales & Marketing
60
Hospitality Today: An Introduction
60
Management of Food & Beverage Operations
60
Hotel and Restaurant Accounting
60
Managing Technology in the Hospitality & Tourism Industry
60
OR
Food & Beverage Server
60
Supervisor
60
Front Desk Agent
60
Food & Beverage Manager
60
Tourism Essentials
60
Hospitality/Tourism Sales Manager
60
Event Coordinator/Event Manager
60
Housekeeping Room Attendant
60
※Skills Certification
30
FoodSafe, Customer Service (SuperHost Training), First Aid, Serving It Right
30
※Applications & Technologies (Choose any 3 of the following)
180
MS Word Level 1&2
60
MS Excel Level 1&2
60
MS PowerPoint Level 1&2
60
MS Access Level 1&2
60
MS Outlook Level 1&2
60
※General Skills
120
Keyboarding
80
Business Communications
40
Internet & Email
20
※Job Search Skills
80
Employment Readiness
20
English Conversation
60
Co-Op Work Term
900

Total Hours: 1810 hours

Courses may be modified or substituted as required to facilitate success in standardized testing or changes in standardized requirements. Alternate courses may be chosen to replace exempted course requirements based on experience and/or testing results. There is voluntary additional support available with the instructor at $50/hour. Course delivery subject to enrollment and may be altered

"This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills."

bottom of page