QuickStart Skills Development Diploma: Hospitality & Tourism Management
Entrance Requirements:

Mature student status (19 years of age or older). Non native English speakers require proof of score of 60% on ULI ESL testing (or equivalent from other standardized testing mechanisms). Domestic students require minimum score of 7 on Wonderlic Aptitude test and pass an interview with the ULI admissions department. International students need to pass an interview with ULI admissions department. May be required to take ULI ESL program to bring English to the prerequisite level of acceptance.

Program Information
510 hours
at 20 hours per week:    25.5 weeks    5.9 months
at 25 hours per week:    20.4 weeks    4.7 months

“Actual calendar times may vary due to statutory holidays, professional days and school closures.”
  • Hospitality & Tourism Certification Skills
  • Skills certification
  • Applications & Technologies
Career Opportunities
Hospitality and Tourism managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment.  They also work with event planning and tourism establishments.  They are employed by hotels, motels, restaurants, resorts, catering, event venues, student residences and other accommodation establishments, or they may be self-employed.
  • front desk manager
  • guest services manager
  • reservations manager
  • hotel manager
  • event planner
Course Outline:

Hospitality & Tourism Skills (choose an area of specialization)

Food & Beverage Management
Food Safety: Managing the HACCP Process, Supervision in the Hospitality Industry, Managing Service in Food and Beverage Operations, Planning and Control for Food and Beverage Operations, Managing Beverage Service

Rooms Division Management
Supervision in the Hospitality Industry, Managing Front Office Operations, Managing Housekeeping Operations, Managing Technology in the Hospitality Industry, Security and Loss Prevention Management

Human Resources Management
Supervision in the Hospitality Industry, Leadership and Management in the Hospitality Industry, Training and Development for the Hospitality Industry, Managing Hospitality Human Resources, Managing Front Office Operations

Canadian Hospitality & Tourism Certification
Tourism Essentials, Front Desk Agent, Event Coordinator, Event Manager, Supervisor

Note: Courses may be substituted or changed based on outside certification requirements and/or prior learning. The above is a sample selection of options available. For all available certification packages contact a representative at Universal Learning Institute

Skills Certification

  • FoodSafe
  • Customer Service (WorldHost)
  • First Aid
  • Serving It Right

Applications & Technologies

MS Office 2010 (choose two from the following)

  • MS Windows
  • MS Word
  • MS Excel
  • MS Access
  • MS PowerPoint
  • MS Outlook

General Skills

  • English Conversation

Courses may be modified or substituted as required to facilitate success in standardized testing or changes in standardized requirements. Alternate courses may be chosen to replace exempted course requirements based on experience and/or testing results.100 hours Exam Preparation may be included in total hours. There is voluntary additional support available with the instructor(s) at $50/hour. Course delivery subject to enrollment and may be altered.

"This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of advanced Education, Skills & Training"

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